At the Collision Industry Conference held Jan. 13-15 in Palm Springs, Calif., there was a robust panel discussion on industry issues and things that keep people up at night. Represented on the panel were insurers, repairers, suppliers and trainers. One of the issues that was brought up by everybody was the increasingly complex technologies developing in vehicles and the collision repair industry's struggle to stay up-to-date on training. The Allstate rep voiced the insurance industry's concern about this as well, and I was tempted to say, "Well, how about when one of your shop 'partners' asks for an additional $2 per hour in labor that you say 'yes' instead of 'no'?" I mean, isn't that one of the reasons why shops can't keep up with training is that they can't afford it because the rate at which they get paid hasn't kept up with increasing costs?