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BodyShop Business Blog

Raising Labor Rates

There was a good article recently in the Patriot Ledger (to read click HERE) about body shops and insurers battling it out in Massachusetts over a labor rate bill recently added to the State Senate's budget proposal for the coming fiscal year.

The bill would create a new system of determining labor rates. Currently, rates are determined through negotiations between shops and insurers. The new system would have a commission comprised of insurers and repairers, as well as state officials, who would oversee a set of rates tied to a national average labor rate. The state's current average hourly rate is $34.55, compared to the national average of $42.45.

As usual, insurers are saying the rate increases will result in higher-priced premiums for consumers, but repairers are arguing that with record profits of late, the insurers should be able to absorb that without passing it on to consumers. The fact of the matter is that an increase in labor rates is long overdue, it should happen and insurers can indeed absorb the cost.
 

 

 


Comments

 

FixedOn66 said:

Even though I'm a body shop owner, (OK, not MA) I can't believe your last phrase, "insurers can indeed absorb the cost". Should I

The problem isn't that the insurers are making too much money. The problem isn't that body shops aren't making enough. The problem is that Massachusetts does not allow a free market system in the insurance/collision repair industry.

The state tells insurance companies how much they can charge for insurance policies. The state tells body shops how much they can charge insurance companies for repairs. With that logic shouldn't the state determine how much the paper company can charge for a ream of paper for the copiers or even the price for toilet paper? How far should the absurdity of the process continue?

What is needed is what we have in most states including my state; insurers can charge what they want to charge and shops can charge what they want to charge. If either charges outside the market norm they will lose business to their competitors. When the cost of doing business warrants, the industry as a whole will increase rates to stay profitable.

It's bad enough to have to wait for insurance companies to catch on to a labor rate increase as it makes its way through a region. I can't imagine waiting for a government bureaucrat to decide, in his infinite wisdom, how much I should charge for my business to make a profit.

June 16, 2008 11:08 AM
 

jstahl said:

My comment was based on the Consumer Federation of America recently reporting that the insurance industry's reserves were at an all-time high. Some feel it is excessive.

July 8, 2008 5:11 PM
 

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December 17, 2008 12:01 AM
 

Wawanesa says Lotus NOT EXOTIC. MAJOR ISSUES! Insured with Wawanesa? READ THIS! - LotusTalk - The Lotus Cars Community said:

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December 17, 2008 12:45 AM

About the Author

Jason Stahl has 14 years of experience as an editor, the last two serving as editor of BodyShop Business. He currently serves as an advisor to the Paint, Body and Equipment Specialists Committee of the Automotive Aftermarket Industry Association and is a gold pin member of the Collision Industry Conference. Jason, who hails from Cleveland, Ohio, earned a bachelor of arts degree in English from John Carroll University in 1994 and started his career in journalism at a weekly newspaper, doing everything from delivering newspapers to selling advertising space to writing articles. In 1999, he broke into trade publishing with a five-year stint at Advanstar Communications. In his spare time, Jason enjoys playing golf and spending time with his two children.

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